Privacy Policy

At Kiara Battery Clinic, we are committed to safeguarding the privacy of our website visitors and clients. This Privacy Policy details the types of personal data we collect, how we process it, and the security measures we employ to protect it when you browse our site or hire our doorstep battery, UPS, and solar services.

1. Information We Collect

To provide you with prompt doorstep services and responses to your enquiries, we may collect the following information:

• Personal Contact Details: Full Name, Email Address, and Phone/WhatsApp Number.
• Location/Address: Necessary details for our mobile service vans to navigate to your doorstep (e.g., Coimbatore, Ooty, Pollachi, Tiruppur, Kotagiri).
• Vehicle & Equipment Details: Brand and specifications of your vehicle, home UPS, inverter, or solar panels to ensure correct battery replacement recommendation.
• Enquiry Information: Specific messages or feedback you submit via our online forms.

2. How We Use Your Information

The details we collect are utilized solely to facilitate our core business operations:

• Dispatching technicians for emergency roadside assistance or doorstep installations.
• Providing pricing quotes for new batteries, solar system configurations, or industrial UPS maintenance AMC.
• Managing customer support requests and processing invoices.
• Improving our website features, navigation, and overall user experience.

3. Data Security and Protection

We enforce strict physical and electronic security protocols to keep your personal data secure. Access to your delivery location and contact number is restricted only to authorized Kiara Battery Clinic staff and technicians scheduled to complete your service.

4. Information Sharing and Disclosure

Kiara Battery Clinic strictly adheres to a zero-spam policy. We do not sell, trade, or transfer your personally identifiable information to third parties. We may share essential details with authorized manufacturer representatives (such as Amaron, Exide, Luminous) solely when facilitating official warranty registration or claims on your behalf.

5. Cookies and Web Analytics

Our website utilizes standard web cookies to evaluate site traffic and user behavior patterns. Cookies help us understand which services (such as car battery replacement or solar panel setups) are in highest demand, allowing us to provide better content and service response times. You can disable cookies in your browser settings if you prefer.

6. Contact and Support

If you have any questions or concerns regarding our privacy practices, please reach out to us: